🎯 Course Description:
This 5‑day course builds skills for creating high performing teams through trust, roles clarity, collaboration, and shared goals. Topics include team dynamics, psychological safety, conflict in teams, collaborative decision making, and remote/hybrid team work.
Participants will engage in team exercises, simulations, and reflection to build cohesion and effectiveness.
👥 Who Should Attend:
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Team leaders and managers
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Cross‑functional team members
🗓️ Day 1: Foundations of Team Dynamics
| Time | Topic |
|---|---|
| 08:30 – 09:00 | Welcome, Overview, Introductions |
| 09:00 – 10:30 | What Makes a High Performing Team? |
| 10:30 – 10:45 | ☕ Coffee Break |
| 10:45 – 12:15 | Stages of Team Development (Forming, Storming etc.) |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Roles, Responsibilities & Norms |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Team dynamics assessment |
🗓️ Day 2: Building Trust & Psychological Safety
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Trust Foundations & Vulnerability in Teams |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Psychological Safety: Encouraging Voice & Risk Taking |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Team Communication Patterns |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Case Study: Teams that overcame dysfunctions |
🗓️ Day 3: Collaboration & Decision Making
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Collaborative Tools & Techniques |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Consensus‑based Decision Making |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Remote/Hybrid Team Collaboration Challenges & Solutions |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Design a collaboration plan for your team |
🗓️ Day 4: Managing Conflict & Enhancing Synergy
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Conflict Sources in Teams & Conflict Styles |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Facilitation & Mediation Skills |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Leveraging Diversity & Complementary Skill Sets |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Role‑Play: Handling conflict in a team setting |
🗓️ Day 5: Sustaining Team Performance
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Motivation, Recognition & Rewards |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Continuous Improvement & Team Learning |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 03:00 | Creating a Team Charter & Roadmap for High Performance |
| 03:00 – 03:15 | ☕ Coffee Break |
| 03:15 – 04:30 | Final Q&A, Team Presentations, Feedback & Certificates |
📂 Course Materials Provided:
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Team dynamics assessment tools
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Collaboration & remote working toolkits
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Conflict resolution frameworks
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Diversity & synergy enhancement guides
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Team charter templates
