🎯 Course Description:
This intensive certification course equips participants with the knowledge, tools, and strategies needed to become effective leaders in production and manufacturing operations. It focuses on operational excellence, lean manufacturing, quality control, workforce management, and performance measurement to drive efficiency, cost reduction, and continuous improvement in production environments.
Participants will gain both strategic and hands-on insight into managing production systems, improving workflows, and aligning operational output with business goals.
👥 Who Should Attend:
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Production and operations managers
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Manufacturing supervisors and team leaders
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Industrial and process engineers
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Quality assurance and maintenance personnel
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Professionals preparing for leadership roles in operations
🗓️ Day 1: Principles of Production and Operations Management
| Time | Topic |
|---|---|
| 08:30 – 09:00 | Welcome, Course Overview, Participant Introductions |
| 09:00 – 10:30 | Understanding Operations Strategy and Objectives |
| 10:30 – 10:45 | ☕ Coffee Break |
| 10:45 – 12:15 | Types of Production Systems – Job shop, batch, mass, lean |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Facility Layout and Workflow Design |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Diagnosing inefficiencies in a production line |
🗓️ Day 2: Planning, Scheduling, and Resource Management
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Production Planning and Control (PPC) |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Capacity Planning and Load Balancing |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Workforce and Machine Scheduling Methods |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Building a master production schedule |
🗓️ Day 3: Lean Manufacturing and Process Improvement
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Introduction to Lean and Waste Elimination (Muda) |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Kaizen, 5S, Value Stream Mapping |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | TPM, SMED, and Continuous Flow Principles |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Simulation: Applying Lean tools to a mock process |
🗓️ Day 4: Quality Control and Operational Excellence
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Quality Assurance vs Quality Control |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Statistical Process Control (SPC) and Six Sigma Basics |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Measuring and Improving Overall Equipment Effectiveness (OEE) |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Case Study: Quality failure analysis and corrective action |
🗓️ Day 5: Leadership, KPIs, and Certification
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Leadership and People Management in Operations |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Production KPIs and Performance Dashboards |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Final Review & Certification Exam Preparation |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Certification Exam & Course Wrap-Up |
📂 Course Materials Provided:
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Production operations management handbook
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Lean tools and templates (5S, VSM, Kaizen, etc.)
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Scheduling and planning spreadsheets
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SPC and OEE calculation sheets
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CMPO practice questions and mock exam
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Certification exam and certificate of achievement





