🎯 Course Description:
This 3-day awareness course introduces laboratory personnel to the fundamental principles of ISO/IEC 17025:2017, the international standard for the competence of testing and calibration laboratories.
The course is designed for all levels of staff, offering clarity on why the standard matters, how it affects daily tasks, and what is required for compliance. The program includes interactive sessions, real examples, and practical workshops tailored to oil & gas laboratories.
👥 Who Should Attend:
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Lab analysts and technicians
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New laboratory staff or interns
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Operations and support staff
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HSE and QA team members
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Supervisors involved in quality processes
🗓️ Day 1: Introduction to ISO/IEC 17025:2017
| Time | Topic |
|---|---|
| 08:30 – 09:00 | Welcome, Introductions & Course Objectives |
| 09:00 – 10:30 | Overview of ISO/IEC 17025 – History, scope, and purpose |
| 10:30 – 10:45 | ☕ Coffee Break |
| 10:45 – 12:15 | Key Concepts – Impartiality, competence, and consistent operation |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Structure of the Standard – Management vs technical requirements |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Group Activity: Identifying ISO clauses in typical lab scenarios |
🗓️ Day 2: ISO Requirements in Daily Laboratory Work
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Personnel Competence & Training Records |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Equipment Management and Calibration – What staff must know |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Sample Handling and Reporting Practices – Accuracy, traceability, integrity |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Reviewing common nonconformities and how to avoid them |
🗓️ Day 3: Building Awareness and Culture of Quality
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Document Control and Record Keeping – What every employee must follow |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Internal Audits and Your Role – Supporting compliance and improvements |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Creating a Quality-Conscious Laboratory Culture |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Final Q&A, Feedback, Knowledge Test & Certificate Distribution |
📂 Course Materials Provided:
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ISO/IEC 17025:2017 awareness handbook (simplified)
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Summary sheets of key clauses and terms
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Practical guides for lab staff roles under ISO compliance
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Sample training and calibration logs
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Checklists for daily ISO-compliant lab operations
