🎯 Course Description:
This program is designed to develop skilled professionals capable of executing and supporting critical supply chain functions, including procurement, planning, inventory, logistics, warehousing, and customer fulfillment. Tailored for early- to mid-career professionals, the course emphasizes operational excellence, coordination across functions, and the application of industry tools and techniques.
By the end of the program, participants will be equipped to contribute effectively to integrated supply chain operations and improve service levels and cost efficiency.
👥 Who Should Attend:
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Junior to mid-level supply chain and logistics staff
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Warehouse, inventory, and procurement officers
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Entry-level planners and coordinators
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ERP/MRP users supporting supply chain tasks
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Professionals preparing for broader operational roles
🗓️ Day 1: Supply Chain Overview and Fundamentals
| Time | Topic |
|---|---|
| 08:30 – 09:00 | Welcome, Course Introduction, Participant Expectations |
| 09:00 – 10:30 | Introduction to Supply Chain Management (SCM) |
| 10:30 – 10:45 | ☕ Coffee Break |
| 10:45 – 12:15 | Key Supply Chain Functions – Flow of materials, information |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | SCOR Model and End-to-End Visibility |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Case Study: Mapping a basic supply chain |
🗓️ Day 2: Procurement and Supplier Management
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Procurement Process and Purchasing Cycle |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Supplier Selection and Evaluation |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Cost, Quality, and Delivery in Sourcing |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Comparing supplier bids and total cost analysis |
🗓️ Day 3: Inventory and Warehouse Operations
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Types of Inventory and Their Roles in the Supply Chain |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Inventory Replenishment and Stock Control Methods |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Warehouse Functions, Layout, and Safety |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Simulation: Stock-taking and warehouse layout planning |
🗓️ Day 4: Transportation, Logistics, and Order Fulfillment
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Transportation Modes and Carrier Selection |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Inbound and Outbound Logistics Coordination |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Order Processing and Customer Service in SCM |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Order-to-delivery process mapping |
🗓️ Day 5: Systems, KPIs, and Certification
| Time | Topic |
|---|---|
| 08:30 – 10:00 | ERP, MRP, and Warehouse Systems Overview |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Key Supply Chain KPIs and Operational Metrics |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Final Review and Certification Exam Preparation |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Certification Exam and Course Wrap-Up |
📂 Course Materials Provided:
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Supply Chain Specialist course manual
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Procurement and inventory templates
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Warehouse checklist and layout tools
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Transportation and logistics strategy guides
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Mock exam with answers and explanations
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Certificate of completion
