🎯 Course Description:
This course equips procurement professionals with the knowledge and skills to effectively manage supplier relationships and optimize procurement processes. Emphasizing strategic supplier collaboration, performance management, and value creation, the program helps organizations build resilient, mutually beneficial partnerships.
Participants will learn techniques for supplier selection, evaluation, development, and managing contracts to ensure continuous improvement and innovation.
👥 Who Should Attend:
-
Procurement and sourcing professionals
-
Supplier relationship managers
-
Supply chain and operations managers
-
Contract and vendor management staff
-
Professionals aiming to improve supplier collaboration and procurement outcomes
🗓️ Day 1: Fundamentals of Procurement and Supplier Management
| Time | Topic |
|---|---|
| 08:30 – 09:00 | Welcome, Course Overview, Participant Introductions |
| 09:00 – 10:30 | Role of Procurement in Organizational Success |
| 10:30 – 10:45 | ☕ Coffee Break |
| 10:45 – 12:15 | Supplier Selection and Qualification |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Supplier Segmentation and Categorization |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Developing supplier selection criteria |
🗓️ Day 2: Supplier Performance and Risk Management
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Supplier Performance Measurement and KPIs |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Supplier Risk Identification and Mitigation |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Supplier Audits and Compliance Management |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Case Study: Managing supplier risks in complex supply chains |
🗓️ Day 3: Contract Management and Collaboration
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Fundamentals of Procurement Contract Management |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Building Collaborative Supplier Relationships |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Supplier Development and Continuous Improvement Programs |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Designing supplier collaboration plans |
🗓️ Day 4: Negotiation and Conflict Resolution
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Negotiation Techniques in Supplier Management |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Handling Disputes and Conflict Resolution with Suppliers |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Effective Communication and Relationship Building |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Role-Play: Negotiation and conflict resolution exercises |
🗓️ Day 5: Technology, Trends, and Best Practices
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Digital Tools for Supplier Relationship Management (SRM) |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Emerging Trends: Sustainability and Ethical Sourcing |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Final Group Exercise: Developing a supplier relationship strategy |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Final Q&A, Feedback, and Course Wrap-Up with Certification |
📂 Course Materials Provided:
-
Procurement and Supplier Relationship Management course manual
-
Supplier evaluation and performance scorecard templates
-
Contract and collaboration plan templates
-
Negotiation role-play scripts
-
Case studies on supplier risk and relationship management
-
Certificate of Completion
