🎯 Course Description:
Master the art of influencing others when you lack direct authority. This course focuses on persuasion techniques, building alliances, and using emotional intelligence to lead initiatives and drive collaboration.
👥 Who Should Attend:
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Project managers and coordinators
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Team leads in matrix organizations
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Professionals working cross-functionally
🗓️ Day 1: Influence Fundamentals
| Time | Topic |
|---|---|
| 08:30 – 09:00 | Welcome, Course Overview, Introductions |
| 09:00 – 10:30 | Power vs Influence |
| 10:30 – 10:45 | ☕ Coffee Break |
| 10:45 – 12:15 | Sources of Informal Influence |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Social Capital and Trust Building |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Workshop: Your influence map |
🗓️ Day 2: Persuasion Strategies
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Principles of Persuasion (Cialdini) |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Framing, Anchoring, and Reciprocity |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Tactical Empathy and Active Listening |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Simulation: Persuading key stakeholders |
🗓️ Day 3: Stakeholder Management
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Mapping Influence and Interests |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Engaging Sponsors and Gatekeepers |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Influence in Virtual Teams |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Case Study: Influencing without a title |
🗓️ Day 4: Handling Resistance
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Types of Resistance and Why They Occur |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Overcoming Objections Effectively |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 02:45 | Conflict Management without Power |
| 02:45 – 03:00 | ☕ Coffee Break |
| 03:00 – 04:30 | Simulation: Managing difficult stakeholders |
🗓️ Day 5: Influence in Action
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Personal Influence Strategy |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Influence Lab: Practice Sessions |
| 12:15 – 01:15 | 🍽 Lunch Break |
| 01:15 – 03:00 | Presentation: Applying Influence at Work |
| 03:00 – 03:15 | ☕ Coffee Break |
| 03:15 – 04:30 | Final Q&A, Feedback, Wrap-Up & Certificates |
📂 Course Materials Provided:
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Influence strategy templates
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Stakeholder mapping tools
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Persuasion scripts and checklist
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Role-play scenarios
