📘 Accounts Receivable and Credit Policy in Receivable Management
📖 Course Description This course delivers comprehensive training on effective management of accounts receivable and design of sound credit policies. Participants will learn techniques to evaluate customer creditworthiness, manage collections, optimize working capital, and reduce bad debts. The course equips …
Overview
📖 Course Description
This course delivers comprehensive training on effective management of accounts receivable and design of sound credit policies. Participants will learn techniques to evaluate customer creditworthiness, manage collections, optimize working capital, and reduce bad debts. The course equips professionals with tools to improve cash flow and enhance the financial health of their organizations.
🎯 Learning Objectives
✅ Understand the fundamentals of accounts receivable management
✅ Design effective credit policies aligned with business goals
✅ Evaluate customer credit risk and set credit limits
✅ Apply best practices in collections and dispute resolution
✅ Optimize days sales outstanding (DSO) and working capital
✅ Monitor, analyze, and report receivables performance
👥 Who Should Attend
-
Accounts receivable & credit controllers
-
Finance & treasury professionals
-
Accounting managers
-
Credit risk analysts
-
Business owners & managers
-
Professionals responsible for working capital management
🗂️ Training Format
✅ Instructor-led lectures
✅ Group discussions
✅ Case studies
✅ Spreadsheet exercises
✅ Q&A sessions
📅 Day-by-Day Agenda with Time Breaks
📅 Day 1: Foundations of Accounts Receivable Management
| Time | Topic |
|---|---|
| 08:30 – 09:00 | Welcome & Introductions |
| 09:00 – 10:30 | Overview of Accounts Receivable (AR) |
| 10:30 – 10:45 | ☕ Coffee Break |
| 10:45 – 12:15 | AR’s Role in Working Capital & Cash Flow |
| 12:15 – 13:15 | 🍽 Lunch |
| 13:15 – 14:45 | Receivables Lifecycle & Key Challenges |
| 14:45 – 15:00 | ☕ Coffee Break |
| 15:00 – 16:30 | Industry Benchmarks & AR Metrics |
📅 Day 2: Credit Policy Design & Implementation
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Principles of Credit Policy |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Elements of an Effective Credit Policy |
| 12:15 – 13:15 | 🍽 Lunch |
| 13:15 – 14:45 | Setting Credit Limits & Terms |
| 14:45 – 15:00 | ☕ Coffee Break |
| 15:00 – 16:30 | Policy Communication & Enforcement |
📅 Day 3: Credit Risk Assessment & Customer Evaluation
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Techniques for Credit Risk Assessment |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Evaluating Financial Statements & Ratios |
| 12:15 – 13:15 | 🍽 Lunch |
| 13:15 – 14:45 | Credit Scoring Systems & External Data |
| 14:45 – 15:00 | ☕ Coffee Break |
| 15:00 – 16:30 | Tools for Ongoing Customer Monitoring |
📅 Day 4: Collections & Dispute Resolution
| Time | Topic |
|---|---|
| 08:30 – 10:00 | Collection Strategies & Processes |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Negotiation Techniques for Collectors |
| 12:15 – 13:15 | 🍽 Lunch |
| 13:15 – 14:45 | Dispute Management & Resolution |
| 14:45 – 15:00 | ☕ Coffee Break |
| 15:00 – 16:30 | Legal Considerations in Collections |
📅 Day 5: Performance Monitoring & Optimization
| Time | Topic |
|---|---|
| 08:30 – 10:00 | AR Reporting & Key Performance Indicators |
| 10:00 – 10:15 | ☕ Coffee Break |
| 10:15 – 12:15 | Reducing DSO & Improving Cash Conversion Cycle |
| 12:15 – 13:15 | 🍽 Lunch |
| 13:15 – 14:45 | AR Automation & Technology Solutions |
| 14:45 – 15:00 | ☕ Coffee Break |
| 15:00 – 16:30 | Capstone Exercise: Designing an AR Improvement Plan |
📦 Materials Provided
✅ Course workbook & templates
✅ Credit policy design examples
✅ Collection scripts & checklists
✅ Certificate of Completion
Target audiences
- Reservoir Engineers, Geologists
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